Shipping & Returns
Shipping
Returns & Exchanges
Didn't find your answer?
If you're not sure whether something qualifies for return, or you need help with sizing, materials, or anything else, just ask and we're happy to help.
Please reach out to joynteam@shopjoyn.com or click the button below and we'll get back to you within 1 - 2 business days.
JOYN reserves the right to decline returns or exchanges in cases of misuse, excessive returns, or violation of these policies.
Last updated: October 2025